Frequently Asked Questions (FAQ)
Will the crystals stay on through regular daily and competition use?
Yes. The crystals are hand-set individually and have been worn through flyball, agility, dock diving, and everything in between. They're not glued on. In the unlikely event you have an issue, contact us directly. We offer a repair service for all FBD Collars.
How does the leather hold up over time?
Full-grain English bridle leather is built for hard use. It softens and develops character, referred to as patina, with wear. Condition it occasionally and it will outlast collars that cost the same and are made with half the care. Customers regularly come back for a second or third collar while the original is still going.
My dog is between sizes. What should I do?
Reach out before you order and we'll help you choose the correct size. A quick message before you place your order is much easier than adjusting after the fact.
You can also view our Size Chart and measuring instructions here: Size Guide.
Is this collar suitable for everyday wear or just competition?
Both. The padded lining makes it comfortable for all-day wear, and the leather is durable enough to handle whatever your dog's day looks like. Most of our customers use the same collar for training, competing, and everything else.
Can I see the collar before I commit to a custom order?
The product photos show real collars on real dogs — no retouching of the leather or crystal sparkle. If you have questions about a specific colour combination before you order, send us a message. We've built enough of these to give you an honest answer about what works.
Can I make changes to my order?
Within 24 hours of placing your order, we may be able to accommodate some changes. Once that 24 hour order window has passed, we are unable to accept changes to your order since work will have begun on your order.